Our Programs

Our programs respond to the daily realities faced by families and individuals across Nelson Mandela Bay. Many people live with hunger, violence, unemployment, health risks, grief, or sudden crisis. We provide practical support through meals, shelter, counselling, testing services, school and youth programs, disaster relief, and community outreach.

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Each program focuses on dignity, safety, and long-term stability. We work in schools, homes, shelters, and community spaces to reach people where support is needed most. Our team collaborates with clinics, schools, SAPS, and local organisations to ensure every person receives reliable, coordinated care.

Programs & Services - Healing Hands Community Project | Port Elizabeth NPO

Our Programs and Community Services

Healing Hands Community Project delivers comprehensive support services across Port Elizabeth, Gqeberha, and Nelson Mandela Bay, addressing poverty, homelessness, unemployment, and health challenges throughout the Eastern Cape.

Transforming Lives Through Comprehensive Community Support

Healing Hands Community Project is a registered Non-Profit Organization (NPO 081-252-NPO) serving vulnerable communities across Port Elizabeth, Gqeberha, New Brighton, Zwide, Motherwell, Walmer, Helenvale, Galvandale, and surrounding areas in Nelson Mandela Bay. Since our establishment, we have been committed to providing dignity-centered services that address immediate crises while building pathways to long-term self-sufficiency.

We help people facing hunger, violence, homelessness, disaster, grief, and hardship. Our integrated approach combines emergency relief with sustainable development programs, serving homeless individuals, women and children fleeing domestic violence, unemployed youth, disaster-affected families, street wanderers, and community members facing food insecurity and health challenges. Every program is designed with accountability, transparency, and measurable impact at its core.

Operating from our facility at 12 Whitlock Street in Central Port Elizabeth, we deliver comprehensive programs that span shelter services, food security initiatives, healthcare support, counselling, youth empowerment, disaster response, bereavement support, and seasonal assistance. We work in partnership with local government, schools, SAPS, courts, churches, NGOs, and community organizations to maximize our reach and effectiveness across the Eastern Cape.

Our Commitment: One hundred percent of public donations fund direct project expenses. Administrative costs are covered by dedicated funding partners, ensuring every rand you contribute directly supports families and communities in need across Nelson Mandela Bay.

01

Shelter & Safe Accommodation

Crisis Refuge for Women and Children

Healing Hands Community Project provides safe, secure accommodation for women and children in crisis across Port Elizabeth and Gqeberha. Our shelter offers immediate refuge from domestic violence, abuse, and homelessness, providing a safe space where residents can heal, rebuild, and plan for their future with dignity and comprehensive support services.

Comprehensive Shelter Services:

  • Safe accommodation for women and children in crisis situations
  • 24/7 secure facility with CCTV monitoring and security personnel
  • Transportation to clinics, hospitals, SAPS stations, and court appearances
  • Assistance with obtaining protection orders and legal aid connections
  • Individual and group counselling sessions with trained counsellors
  • Referrals to relevant government services and support organizations
  • CV writing assistance and job placement support
  • Warm meals, clothing, toiletries, and basic necessities provided daily
  • Follow-up support after residents leave our facility
  • School enrollment assistance for children
  • Life skills training and economic empowerment programs

Our social workers conduct case management for each resident, developing individualized support plans that address immediate safety needs while building pathways to independence, stable housing, and economic self-sufficiency.

Need Immediate Shelter?

Call: 041 585 4518 or 081 582 2116

Visit: 12 Whitlock Street, Central, Port Elizabeth

✉Email: HI@healinghandscp.co.za

No person in genuine need is turned away.

02

Soup Kitchen & Food Security

Daily Meals Across Multiple Communities

Our soup kitchen program serves over 1,200 nutritious meals monthly to community members facing hunger and food insecurity across Nelson Mandela Bay. We operate Monday to Friday at multiple serving points throughout Port Elizabeth, Gqeberha, and surrounding townships, providing hot, balanced meals with dignity and compassion. No eligibility requirements, no questions asked—just nourishment and care for anyone in need.

Soup Kitchen Services Include:

  • Warm meals served Monday to Friday at 10:00 AM and 5:00 PM
  • Nutritious, freshly prepared food daily
  • Clothes for those in need
  • Blankets and shoes for homeless individuals
  • Counselling services with trained counsellors
  • Transportation to clinics or hospitals when needed
  • Emergency food parcels for families in crisis
  • Special holiday meals and community gatherings

Serving Locations Throughout Nelson Mandela Bay:

Central Port Elizabeth • New Brighton • Zwide • Motherwell • Walmer • Universal Church • St Alban's • Helenvale

Our soup kitchen is more than a meal service—it's a community gathering space where people receive nourishment, dignity, and connection. Many of our regular attendees also access our counselling services, health support, and employment assistance programs.

03

HIV/AIDS Awareness & Health Support

Comprehensive Health Education & Support Services

Healing Hands Community Project addresses HIV/AIDS, tuberculosis, substance abuse, and chronic disease challenges through education, counselling, testing referrals, and ongoing support services. We work to reduce stigma, increase awareness, teach personal responsibility, and connect community members across the Eastern Cape with essential healthcare resources and prevention strategies.

Health Support Programs Include:

  • HIV counselling and testing referrals to certified facilities
  • TB awareness campaigns and screening support
  • Substance abuse counselling and testing referrals
  • Condom dispensing and distribution across communities
  • One-on-one counselling sessions with trained professionals
  • Family counselling services
  • Peer pressure education for youth and teenagers
  • Outreach programs and awareness campaigns in communities
  • Collaboration with NGOs sharing similar health objectives
  • Education on taking responsibility for health decisions
  • Chronic disease management support and clinic referrals
  • Medication adherence counselling

We partner with healthcare providers, government health departments, and community organizations to deliver evidence-based health education that empowers individuals to make informed decisions about their health and wellbeing. Our approach emphasizes prevention, early intervention, and ongoing support for those living with chronic conditions.

04

School Gardening Projects

Sustainable Food Production & Educational Programs

Our school gardening initiative teaches sustainable food production to students across the Eastern Cape while supplementing school nutrition programs and teaching environmental responsibility. We establish vegetable gardens at partner schools, provide hands-on training, supply seeds and gardening tools, and help students develop practical life skills that promote self-sufficiency and healthy eating habits for lifelong impact.

Active School Gardening Partnerships:

  • Colleen Glen Primary School
  • Emzomcane Primary School
  • Yhukoselo Haven
  • ACVV Van Der Vyver Homes

Students learn gardening skills, nutrition basics, environmental responsibility, and teamwork while contributing fresh produce to school feeding programs. This program addresses food security at schools while providing valuable agricultural education that students can apply at home to support their families.

Gardens are established with proper infrastructure, ongoing maintenance support, and educational curricula that integrate gardening lessons into classroom learning about science, nutrition, and sustainability.

05

Back to School Projects

Educational Support for Disadvantaged Students

Every year, Healing Hands Community Project provides essential school supplies to disadvantaged students across Port Elizabeth, Gqeberha, and surrounding communities. We distribute school bags, lunch boxes, stationery, school shoes, and educational materials to ensure children can attend school with dignity, be properly equipped for learning success, and remove financial barriers that prevent educational access.

Back to School Supplies Distributed:

  • School bags and backpacks
  • Lunch boxes for daily meals
  • Stationery including pens, pencils, erasers, and rulers
  • Exercise books and notebooks
  • School shoes and socks
  • School uniforms where possible
  • Educational materials and textbooks

Schools and Communities Served:

Emzomcane Primary • Urban Academy • Colleen Glen Primary • 5 Crèches in Ward 5 Central • Helenvale • Galvandale • Walmer • New Brighton

This program supports educational continuity for vulnerable families throughout Nelson Mandela Bay, ensuring that financial hardship does not prevent children from accessing quality education. We coordinate with schools to identify students in greatest need and deliver supplies before the academic year begins.

06

Winter Drive

Seasonal Support for Vulnerable Communities

During the winter months, Healing Hands Community Project distributes warm clothing, blankets, shoes, and provides additional hot meals to homeless individuals, elderly community members, child-headed homes, and families facing extreme hardship across the Eastern Cape. Our comprehensive winter drive addresses the urgent needs of those most vulnerable to cold weather conditions throughout poverty-stricken areas in Port Elizabeth and the Nelson Mandela Metro.

Winter Relief Distribution Includes:

  • Distribution of warm clothes and jerseys
  • Blankets and warm bedding for homeless individuals
  • Shoes and socks for those in need
  • Additional hot meals and warming soup
  • Support for child-headed homes throughout the metro
  • Outreach to poverty-stricken areas most affected by cold
  • Emergency winter shelter space when capacity allows

Our winter drive runs from May through August, targeting the coldest months when vulnerable populations face the greatest risk. We work with community leaders to identify households and individuals in greatest need, ensuring our winter relief reaches those most at risk from cold-related health complications.

07

Disaster Relief Support

Emergency Response for Crisis Situations

Healing Hands Community Project provides rapid, comprehensive response to families and communities affected by fires, floods, evictions, shack collapses, and other disasters throughout Nelson Mandela Bay. We offer immediate relief including food, clothing, temporary shelter, furniture, household items, and connections to government disaster assistance programs, helping families rebuild their lives with dignity after devastating loss.

Disaster Relief Services Include:

  • Emergency food parcels and hot meals
  • Clothing and basic necessities for affected families
  • Shoes and blankets for displaced individuals
  • Temporary shelter accommodation when available
  • Furniture and household items for rebuilding homes
  • Referrals to government disaster relief programs
  • Coordination with municipal disaster management
  • Rebuilding support and resource connections
  • Counselling for trauma and loss

Our disaster response team mobilizes quickly when emergencies occur, working closely with local government, emergency services, and community organizations to provide coordinated support. We maintain emergency supplies and have established protocols for rapid deployment to disaster sites across the Eastern Cape.

Emergency Disaster Assistance

📞 Call immediately: 041 585 4518 or 081 582 2116

Available 24/7 for emergency disaster response

08

Youth Support Programs

Development & Empowerment for Young People

We support unemployed youth, students, and young people across the Eastern Cape through comprehensive counselling, support groups, volunteer opportunities, meal assistance, and dignity product distribution. Our youth programs address the unique challenges facing young people in Nelson Mandela Bay, teaching them to become better people, understand the importance of giving back, and creating pathways to employment, education, and self-sufficiency.

Youth Services Include:

  • Individual counselling sessions with trained professionals
  • Support groups for youth facing similar challenges
  • Peer pressure education and resistance strategies
  • Volunteer opportunities on outreach programs
  • Teaching the importance of community service and giving
  • Providing sanitary towels and toiletries to those unable to afford them
  • Meals and food parcels for students in need
  • Career guidance and mentorship programs
  • Skills training referrals and job placement assistance
  • Youth leadership development
  • Educational support and study resources

Our youth programs create safe spaces where young people can develop life skills, build positive peer relationships, access mentorship, and receive practical support for their educational and career goals. We believe in empowering youth to become leaders and change-makers in their own communities.

09

Homeless Support Program

Compassionate Care for People Living on the Streets

Healing Hands Community Project provides dedicated support to street wanderers and people living and working on the streets of Port Elizabeth and Gqeberha. We offer meals, clothing, blankets, counselling, medical referrals, and pathways to shelter and rehabilitation services, treating every person with dignity and respect regardless of their circumstances.

Street Outreach Services:

  • Regular street outreach with hot meals and refreshments
  • Distribution of clothing, blankets, and shoes
  • Hygiene products and toiletries
  • One-on-one counselling and substance abuse support
  • Medical referrals and healthcare connections
  • Shelter placement assistance and intake support
  • ID document assistance for accessing services
  • Connections to rehabilitation programs
  • Job placement support for those seeking employment

Our outreach workers build trusting relationships with individuals living on the streets, meeting them where they are and providing consistent support. We work to understand each person's unique circumstances and offer individualized pathways to stability, whether through shelter, rehabilitation, employment, or family reunification.

10

Bereavement & Funeral Support

Compassionate Assistance During Loss

Healing Hands Community Project provides practical and emotional support to families experiencing the loss of loved ones across Port Elizabeth and Gqeberha. We assist with funeral arrangements, provide hand-cooked meals for memorial services, help organize funeral logistics, connect families with donation resources, and offer grief counselling to help families navigate loss with dignity, support, and community care during their most difficult times.

Bereavement Services Include:

  • Hand-cooked meals for funeral and memorial services
  • Assistance with organizing funeral arrangements
  • Looking for donations to help with funeral costs
  • Organizing memorial services for loved ones
  • Grief counselling and support groups
  • Connections to financial assistance programs
  • Practical support for bereaved families
  • Community care and ongoing follow-up support

We understand that losing a loved one is one of life's most difficult experiences, and financial hardship can make this time even more challenging. Our bereavement support ensures that families can honor their loved ones with dignity while receiving emotional support and practical assistance during the grieving process.

11

Christmas Tree Project

Holiday Joy for Children in Need

Every December, Healing Hands Community Project brings holiday celebration to 300 children from underprivileged homes across Nelson Mandela Bay. Our Christmas Tree Project provides gifts, toys, festive meals, entertainment with cartoon characters, and a magical day of joy for children who might otherwise go without during the holiday season. We create unforgettable memories and restore childhood wonder for vulnerable children throughout Port Elizabeth and Gqeberha.

Christmas Program Includes:

  • Collection of toys and clothes for children aged 1 to 13 years
  • Arranging a picnic at the park with festive activities
  • Party packs and refreshments for all children
  • Gifts and toys distributed to each child
  • Food and festive meals
  • Christmas tree and holiday decorations
  • Cartoon characters and entertainment
  • A fulfilled, joyful day for children from underprivileged homes
  • Target: 300 children annually

This annual project brings hope, dignity, and happiness to vulnerable children throughout Port Elizabeth, Gqeberha, and surrounding townships. We partner with community organizations, schools, and churches to identify children in greatest need and ensure every child experiences the magic and joy of Christmas, regardless of their family's financial circumstances.

12

Food Parcel Distribution

Emergency Food Relief for Families

Healing Hands Community Project distributes comprehensive food parcels to families facing crisis, students struggling with food insecurity, unemployed parents, low-income households, and youth-headed homes throughout the Eastern Cape. Our food parcels contain essential groceries and non-perishable items to provide immediate relief, support household food security, and ensure vulnerable families have access to nutritious food during difficult times across Nelson Mandela Bay.

Food Parcel Recipients:

  • Underprivileged families facing food insecurity
  • Unemployed parents and low-income households
  • Youth-headed homes without adult support
  • Students in need of meal assistance
  • Families in crisis or emergency situations
  • Elderly individuals living alone
  • Disaster-affected households

Food Parcel Contents:

  • Rice, maize meal, and staple grains
  • Canned goods and proteins (beans, pilchards, vegetables)
  • Cooking oil and basic condiments
  • Tea, coffee, and sugar
  • Soap and basic hygiene products
  • Baby food and infant supplies when needed
  • Nutritious, balanced food items for family meals

Food parcels are distributed based on verified need assessment conducted by our social workers. We coordinate with schools, community leaders, and partner organizations to identify households experiencing food insecurity and deliver support with dignity and respect. Parcels are designed to provide approximately one week of essential nutrition for families.

1,200+

Meals Served Monthly

12

Core Programs

8+

Communities Served

24/7

Emergency Support

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