+27 81 582 2116 +27 68 701 6168
Need Help?
NEED HELP?
We Are Here to Help If you're facing hunger, homelessness, violence, crisis, or hardship, you are not alone. Healing Hands Community Project provides immediate support with dignity and compassion. No judgment. Just help.
Need Help Right Now?
We're here for you. Healing Hands Community Project provides free, confidential support to anyone in crisis across Port Elizabeth and Gqeberha.
24/7 Crisis Response Available
Support Available Right Now
No matter what you're facing—hunger, violence, homelessness, grief, or crisis—we offer practical help and compassionate care. All services are free and confidential.
Immediate Crisis Support
- Safe shelter for women and children fleeing violence
- Emergency meals and food parcels
- Disaster relief after fires, floods, or evictions
- Clothing, blankets, and toiletries
- 24/7 crisis response
Safety & Protection
- Protection order assistance
- Transport to SAPS, courts, and hospitals
- Legal aid connections
- Safe accommodation with security
Food & Basic Needs
- Warm meals Monday to Friday at 10am and 5pm
- Emergency food parcels for families
- Student meals and support
- Food for unemployed households and youth-headed homes
- Sanitary towels and hygiene products
Health & Counselling
- HIV testing and counselling referrals
- TB testing and screening support
- Substance abuse testing and referrals
- Counselling for trauma, crisis, grief, and peer pressure
- Health referrals to clinics and hospitals
- Mental health support
Employment & Education
- CV writing assistance
- Job-seeking support and placement
- School supplies for students
- Youth mentorship and skills training referrals
Specialized Support
- Street outreach for homeless individuals
- Support for grieving families
- Youth support groups
- Follow-up care after you leave our shelter
- Transport for medical or counselling appointments
How to Access Help at Our Centre
Walk In to Our Centre
No appointment needed. Just come.
Healing Hands Community Project
12 Whitlock Street
Central, Port Elizabeth
Nelson Mandela Bay, Eastern Cape
Office Hours:
Monday to Friday: 8:00 AM – 4:00 PM
Soup Kitchen Hours:
Varies with Location We will be Feeding From.
Emergency Shelter Intake:
Available 24/7 (call ahead if arriving after hours)
3 Easy Ways to Get Help
1. Call Us
Speak with a trained counsellor or social worker who will listen and help.
041 585 4518
081 582 2116
Available Monday to Friday, 8am-4pm
Emergency shelter: Call anytime, 24/7
2. Visit Us in Person
Walk into our centre during office hours. Our team will meet with you immediately.
What to bring (if you have them):
- South African ID or birth certificate
- Medical records or prescriptions
- School records (for children)
- Any documentation you have
Don’t have documents? Come anyway. We’ll help you get what you need.
3. Email Us
For non-emergency inquiries or to schedule a consultation.
hi@healinghandscp.co.za
We respond within 24 hours during weekdays.
Step 1: Contact Us
Call, visit, or email. Tell us what you need.
Step 2: Meet with Our Team
A social worker or counsellor will speak with you confidentially. We’ll listen to your situation and understand your needs.
Step 3: Access Services Immediately
- Need a meal? We’ll feed you right away.
- Need shelter? We’ll provide accommodation today.
- Need counselling? We’ll schedule a session.
- Need food parcels? We’ll arrange collection.
- Need medical care? We’ll connect you with healthcare.
Step 4: Ongoing Support
We don’t just help once. We walk with you through your journey with case management, follow-up appointments, and continued support.
Getting Help from Our Partner Organizations
We work with trusted partners across Nelson Mandela Bay to ensure you receive comprehensive support.
Department of Social Development
We connect you with:
- Child protection services
- Social grants
- Government assistance programs
- ID document applications
Legal Support Partners
- Legal aid referrals
- Protection order applications
- Family court support
- Documentation assistance
Skills Training & Employment Partners
Nelson Mandela Bay TVET College
Accredited certification for skills training graduates
Local Employers
Job placement connections through our network
Immediate Danger
🚨 Police Emergency: 10111
🚨 Ambulance/Medical Emergency: 10177
🚨 Fire & Rescue: 041 506 3333
Gender-Based Violence
📞 GBV Command Centre: 0800 428 428 (24/7, toll-free)
📞 Stop Gender Violence Helpline: 0800 150 150
Mental Health Crisis
📞 SADAG (Depression & Anxiety): 0800 567 567 (24/7, toll-free)
📞 Suicide Crisis Line: 0800 567 567
📞 Lifeline Port Elizabeth: 041 484 4444
Child Protection
📞 Childline South Africa: 0800 055 555 (24/7, toll-free)
📞 Child Welfare Port Elizabeth: 041 484 1734
Substance Abuse Support
📞 SANCA Eastern Cape: 041 373 9169
📞 Narcotics Anonymous: 083 900 6962
📞 Alcoholics Anonymous: 041 373 3323
HIV/AIDS Support
📞 AIDS Helpline: 0800 012 322 (24/7, toll-free)
📞 TB Helpline: 0800 029 999 (toll-free)
Human Trafficking
📞 Human Trafficking Hotline: 0800 222 777 (24/7, toll-free)
Legal Aid
📞 Legal Aid South Africa: 0800 110 110 (toll-free)
Healing Hands Community Project
📞 041 585 4518
📞 081 582 2116
Account Name: HEALING HANDS COMMUNITY PROJECT NPO
Bank: First National Bank
Account Number: 62940697636
Branch Code: 261050
Branch Name: Newton Park
Account Type: Islamic Gold Business Account
Swift Code: FIRNZAJJ (for international transfers)